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Privacy Policy

Last updated: November 2025

Tripease (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Tripease Consumer and Transporter platforms.

1. Information We Collect

  • Personal details (name, email, phone number)
  • Authentication data (login credentials, Google sign-in)
  • Trip and booking information
  • Payment and transaction data
  • Device and usage data (IP, browser, app activity)
  • Location data for live trip tracking (when enabled)

2. How We Use Your Information

  • To create and manage user accounts
  • To process bookings and payments
  • To provide live trip tracking and notifications
  • To communicate trip updates and support messages
  • To improve platform reliability and security

3. Sharing of Information

We only share user information with:

  • Transport partners (for trip execution)
  • Payment providers (Paystack, Flutterwave)
  • Legal authorities when required by law

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure authentication, and restricted access controls.

5. Your Rights

  • Access and update your personal information
  • Request account deletion
  • Opt out of non-essential communications

6. Contact Us

For privacy-related questions, contact us at:
support@tripease.ng

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